Terms of service

1. Definitions

• "StrikeLeap," "we," "us" — Workbird LLC, the operator of the StrikeLeap service.
• "Customer," "you" — the organization that creates a workspace.
• "Authorized User" — a person you grant access to: Org Admins, Site Managers, Supervisors, Guards (via PIN link), Client POCs, Attorneys.
• "Customer Data" — all data you or your Authorized Users submit to the service.
• "License" / "Event License" — the per-event paid plan (Single, Standard, or Enterprise) you purchase.
• "Event Window" — the time period (30, 60, or 90 days) during which a License is active.

2. Acceptance and authority

By creating a workspace, accepting an invitation, or using a portal link, you accept these terms. The person clicking accept represents that they have authority to bind the organization they're acting for.

3. License and use rights

Subject to these terms and timely payment, we grant you a non-exclusive, non-transferable, non-sublicensable right to access and use StrikeLeap during your active Event Window for legitimate site protection and event security work.

• Create and manage workspaces, sites, posts, guard assignments, and reports.
• Issue PIN-protected guard links and read-only portal links to your clients and counsel.
• Generate legal-export PDFs containing your own organization's data.

4. Acceptable use

You may not, and will ensure your Authorized Users do not:

• Use StrikeLeap to store data unrelated to legitimate site protection and event security work.
• Attempt to access another organization's data, or to circumvent row-level security, authentication, authorization, or rate limits.
• Resell access, white-label the service, or share account credentials between users.
• Reverse-engineer, decompile, or scrape the service for purposes of building a competing product.
• Upload content that is unlawful, defamatory, harassing, infringing, or that contains malware.
• Use the service to violate any applicable law, including labor, privacy, surveillance, and weapons-related law.
• Use automated means to overload, probe, or denial-of-service the platform.

Violations may result in suspension or termination at our discretion, with no refund of License fees if the violation is material.

5. Plans, payment, and refunds

StrikeLeap is sold as per-event Licenses. There is no subscription and no auto-renewal. Each License is a one-time charge for the Event Window listed at purchase.

• Single Event — $3,375, 30-day Event Window, 1 site, up to 10 guards.
• Standard Event — $7,425, 60-day Event Window, unlimited sites for the event, up to 50 guards, secure voice channel.
• Enterprise Event — $16,200, 90-day Event Window, unlimited sites, unlimited guards, secure voice channel, dedicated onboarding call.

Fees are payable in advance via the payment processor on the checkout page. All fees are in US dollars and exclusive of taxes; you are responsible for any sales, use, or withholding taxes that apply.

Refunds. Licenses are non-refundable once the Event Window has begun and any Customer Data has been written to the workspace. Within seven (7) days of purchase and before any Customer Data has been written, you may request a refund by emailing billing@strikeleap.com; we will issue a full refund less payment-processor fees that are not recoverable.

Post-Event-Window state. After an Event Window ends, the workspace becomes read-only — historical data and prior legal exports remain accessible. To run the next engagement, purchase another License.

6. Customer Data ownership

You own your Customer Data. We claim no ownership interest in it. You grant us a non-exclusive, worldwide, royalty-free license to host, process, transmit, display, and otherwise use Customer Data solely to operate the service for you, to comply with law, and to defend or enforce these terms.

On your written request to privacy@strikeleap.com we will provide a JSON archive of all Customer Data we hold for you, or delete it. We may retain limited records (audit log, billing receipts) to the extent required by law.

7. Service-provider disclaimer

StrikeLeap is a record-keeping and communication tool. We do not provide security services, dispatch personnel, render legal advice, supervise your guards, or guarantee any operational outcome. Decisions made on the ground belong to your firm and the people you employ. Our chain-of-custody hash is a verifiable integrity check on a report's contents; admissibility in any specific proceeding is a question for your counsel and the court.

8. Warranty disclaimer

Except as expressly stated, the service is provided "as is" and "as available"without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the service will be uninterrupted or error-free, or that defects will be corrected.

9. Limitation of liability

To the maximum extent permitted by law, in no event will StrikeLeap, its affiliates, or their officers, directors, employees, or agents be liable for any:

• Indirect, incidental, special, consequential, exemplary, or punitive damages;
• Loss of profits, revenue, business, goodwill, or anticipated savings;
• Loss, corruption, or unauthorized disclosure of data, however caused;
• Cost of substitute goods or services;
• Decisions made by your personnel or third parties on the basis of, or notwithstanding, data displayed in the service.

Our total aggregate liability arising out of or related to these terms or the service will not exceed the greater of (a) the fees you paid for the License giving rise to the claim in the twelve (12) months preceding the event causing the liability, or (b) one thousand US dollars ($1,000). These limitations apply regardless of the form of action, whether in contract, tort (including negligence), or otherwise, and even if a remedy fails of its essential purpose.

10. Indemnification

You will defend, indemnify, and hold harmless StrikeLeap and its affiliates from and against any third-party claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your or your Authorized Users' use of the service, including any reports filed, decisions made, or actions taken on the basis of the service;
• Your Customer Data or content, including any claim that it infringes a third party's rights or violates law;
• Your breach of these terms, including the acceptable-use rules in Section 4;
• Any dispute between you and any Authorized User, client of yours, or third party.

We will defend, indemnify, and hold you harmless from and against any third-party claim that the service, when used in accordance with these terms, infringes that party's intellectual property rights, subject to standard carve-outs (your modifications, combinations with non-StrikeLeap technology, etc.). Our total liability under this section is subject to Section 9.

11. Confidentiality

Each party will protect the other's confidential information using at least the same degree of care it uses for its own (and never less than reasonable care). Confidential information may be disclosed only as needed to perform under these terms or as required by law (with prompt notice to the other party where lawful).

12. Suspension and termination

We may suspend the service immediately if (a) we reasonably believe your use violates Section 4, (b) we are required to by law, (c) there is a security risk to the platform or other customers, or (d) any payment is overdue by more than ten (10) days. We will give you written notice and an opportunity to cure where commercially practical.

Either party may terminate for material breach not cured within thirty (30) days of written notice. On termination, your access ends; we will, on your request within thirty (30) days of termination, provide a final export of your Customer Data, after which we may delete it. Sections that by their nature should survive (including Sections 6, 8, 9, 10, 11, 14, 15, 16, 17) will survive.

13. Force majeure

Neither party will be liable for delay or failure to perform (other than a payment obligation) caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government action, labor disputes, internet or hosting-provider failures, or pandemic. The affected party will use commercially reasonable efforts to resume performance.

14. Modifications

We may update these terms by posting a revised version with a new "Last updated" date. Changes that materially reduce your rights will not apply to a License already in effect; they apply to renewals or new Licenses. Your continued use after the effective date of a non-material change constitutes acceptance.

15. Governing law and venue

These terms are governed by the laws of the State of [STATE TO BE FILLED IN BY COUNSEL], without regard to conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in [COUNTY, STATE] for any action not subject to arbitration under Section 16, and waive any objection to venue.

16. Dispute resolution

The parties will attempt in good faith to resolve any dispute arising under these terms through informal negotiation for thirty (30) days before initiating any formal proceeding.

Binding arbitration. Any dispute not resolved through negotiation will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, by a single arbitrator, in [CITY, STATE], in English. Judgment on the award may be entered in any court of competent jurisdiction. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in court for actual or threatened breach of confidentiality or intellectual-property rights.

Class waiver. Disputes will be resolved on an individual basis. No class, collective, or representative actions are permitted.

17. General

• Assignment. You may not assign these terms without our consent. We may assign in connection with a merger, acquisition, or sale of substantially all our assets.
• Notices. To us: legal@strikeleap.com. To you: the email associated with your workspace.
• Severability. If any provision is unenforceable, the rest remain in effect.
• No waiver. Failure to enforce a provision is not a waiver.
• Entire agreement. These terms, together with any order form or DPA we sign with you, constitute the entire agreement and supersede prior discussions on the subject.
• Independent contractors. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, or employment relationship.

Contact

Questions about these terms: legal@strikeleap.com. Billing: billing@strikeleap.com. Privacy: privacy@strikeleap.com.